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IKB receives 2021 Houzz Service Award January 2021

2021 Houzz Service Award

Best of Houzz Service for IKB of Los Altos, Ca.

Awarded Best Of Houzz 2021

Houzz coveted annual award highlights home remodeling professionals 

Los Altos, January 30 2021 – IKB of Los Altos has won a “Best Of Houzz” award for Customer Service” on Houzz®, the leading website for home renovation and design. The experienced 25 year-old design and build firm was chosen by the Houzz community from among more than 2.5 million active home building, remodeling and design industry professionals.

The Best Of Houzz badge is awarded annually, in three categories: Design, Customer Service and Photography. Customer Service honors are based on several factors, including a pro's overall rating on Houzz and client reviews submitted in 2020. 

In a year in which Covid-19 restrictions were in place, IKB Design & Build was able to continue to prosper, finishing 6 major projects and landing others to jump start 2021. 

How did they do it? 

Chris Pandolfo started his career studying at Stanford University graduating with a B.S. in Mechanical Engineering. You may remember that IKB was started by acclaimed designer and her husband Ilona & Chuck Lindauer. She set the stage for classic elegance and IKB has been providing award winning design & construction services ever since. Chris’ attention to detail and business savvy have come provided the perfect partnership in working with new clients in need of remodel. 

The process starts with a personal referral. The clients appreciate their experience with IKB, refer their friends who notice a street sign or walk by the 346 Main Street studio. Office managers Latika Munjal and Tiffany Anderson listen to each prospective client's vision which leads to a personal visit or Zoom video chat with designer/owner Chris Pandolfo. Highly acclaimed designers Elena Kotelenets and Lucy Xiou take the client through a schematic & detailed design phase. A kick-off begins the “build.” IKB’s personally chosen, licensed subcontractors are organized through a scheduled process supervised by both the designer & a site manager. Since IKB is a full service general contractor, the client doesn’t need to manage the project. IKB does that. And, when a project starts with a great plan, it results in an efficient building experience. At the finish of a project, the site is clean, pristine, and ready for its photo shoot! IKB has humbly secured 31 recommendations throughout the years representing its HOUZZ landing site. Their favorite projects are ADU’s, kitchen & bathrooms, although they do it all. Moving a wall to extend a room and create is truly satisfying.  

According to Chris Pandolfo, at IKB, “the personal needs of our clients is our priority. We listen to the needs of our clients and then we let the quality of our work, and our attention to detail speak for us.” 

With the same classic taste, characterized by distinctive architectural detail, aesthetic appeal, utmost functionality, fine craftsmanship & attention to safe health standards, IKB continues to impress. From day one, the unrelenting commitment to on time, on budget & quality construction has ensured a positive & worry-free experience. 

About Houzz

Houzz is the leading platform for home renovation and design, providing people with everything they need to improve their homes from start to finish. On Houzz, people can find design inspiration, research and hire home professionals, and shop for products to complete their projects. For home professionals, Houzz Pro ( provides an all-in-one software solution that empowers industry pros to stand out, win clients and manage their projects efficiently and profitably. The Houzz community is made up of millions of homeowners, home design enthusiasts and home improvement professionals around the world. Houzz is available on the web and as a top-rated mobile app. Headquartered in Palo Alto, California, Houzz also has international offices in London, Berlin, Sydney, Moscow, Tel Aviv and Tokyo. Houzz is a registered trademark of Houzz Inc. worldwide. For more information, visit

“The Best Of Houzz awards are an emblem of trust and credibility for home professionals across the U.S. and around the world, and we are excited to celebrate this year’s winners,” said Liza Hausman, vice president of Industry Marketing for Houzz. “The COVID-19 pandemic has highlighted the critical need for people to feel comfortable before inviting pros into and around their homes, and the Best Of Houzz badge is a powerful way for pros to communicate the trust that homeowners have in their business. It’s just one of many tools on the Houzz platform that help pros to communicate their unique expertise, and homeowners to find the right professionals for their projects.” Located on Main Street in Los Altos, IKB has become the neighborhood icon for quality bath, kitchen & home remodeling.

GC recognizes IKB as one of the BEST Design & Construction agencies in Los Altos March 2021

IKB Design & Construction has been featured in "The Best General Contractors in Palo Alto, California," in GC online Magazine. According to Jack Cookson, "We were particularly impressed by the strong reputation the firm has built for its residential projects ranging from small bathroom remodels to full-home renovations in the Bay Area since 1993, recognized through numerous NARI awards. Congratulations on being selected as among the best!

According to Jake, IKB is a two-time Contractor of the Year and Judge’s Choice Winner and ten-time Gold Design Awardee by the NARI, IKB Design & Construction has been designing, building, remodeling, and furnishing homes in the Bay Area for over 27 years. IKB provides end-to-end services including home design, construction management, and interior design, with residential projects ranging from small bathroom remodels to full-home renovations. The firm specializes in kitchen and bathroom remodeling, additions, accessory dwelling units, and custom homes. In handling feasibility and construction risk assessments, the firm can help with potential permitting, code difficulties, or other sub-standard construction issues. IKB also offers warranty and repair services for its clients so that even after their first project is completed, it can do repairs, maintenance, or other small projects. Its experienced team of designers can also help with interior design from paint selection and window treatments to custom lighting, furniture, and art.

Article from General Contractor Online Magazine